Technical Service and Support
Plan Coverage Information
These plans cover remote technical services to support the technical operations of your existing applications or core operations covering the Information Technology, Information Security, Information Systems and Technical Administration. You may also use service plan time allocation to cover technical/desktop support questions, training, general computer support, domain name management support, website hosting support,  website migration, general website maintenance and technical consulting. The plans below are based on a per technician basis, meaning, if your overall maintenance and support needs require more than one technician, the plan you choose would be multiplied by the number of technicians needed.

For support, you have the option of either choosing a per usage option or monthly plan below. For questions relating to programming and development, please contact us at 972-559-4WEB (4932).

Already have a maintenance plan? Submit your Technical Support Request by clicking here.

Maintenance Plan Type:   Graphics & Content Application Programming Technical Service

Promotional Code:

Pay As You Go Plans:
Base Rate: $150.00/hour


 
P.A.Y.G. - 1 Hour Block
Number of Techs:
1-hour block advance rate

 
P.A.Y.G. - 5 Hour Block
Number of Techs:
5-hour block advance rate

 
P.A.Y.G. - 10 Hour Block
Number of Techs:
10-hour block advance rate

 
P.A.Y.G. - 20 Hour Block
Number of Techs:
20-hour block advance rate

 
P.A.Y.G. - 30 Hour Block
Number of Techs:
30-hour block advance rate

 
P.A.Y.G. - 40 Hour Block
Number of Techs:
40-hour block advance rate

 
P.A.Y.G. - 60 Hour Block
Number of Techs:
60-hour block advance rate

 
P.A.Y.G. - 80 Hour Block
Number of Techs:
80-hour block advance rate

 
P.A.Y.G. - 100 Hour Block
Number of Techs:
100-hour block advance rate

 
P.A.Y.G. - 120 Hour Block
Number of Techs:
120-hour block advance rate

 
P.A.Y.G. - 140 Hour Block
Number of Techs:
140-hour block advance rate

 
P.A.Y.G. - 160 Hour Block
Number of Techs:
160-hour block advance rate

Monthly Retainer Plans:
Base Rate: $135.00/hour


 
WCM01 - 1 Hour Retainer
Number of Techs:
Up to 1 hour, $150.00/hour thereafter.
You will be billed for overages.

 
WCM05 - 5 Hour Retainer
Number of Techs:
Up to 5 hours, $128.00/hour thereafter.
You will be billed for overages.

 
WCM10 - 10 Hour Retainer
Number of Techs:
Up to 10 hours, $128.00/hour thereafter.
You will be billed for overages.

 
WCM20 - 20 Hour Retainer
Number of Techs:
Up to 20 hours, $122.00/hour thereafter.
You will be billed for overages.

 
WCM30 - 30 Hour Retainer
Number of Techs:
Up to 30 hours, $122.00/hour thereafter.
You will be billed for overages.

 
WCM40 - 40 Hour Retainer
Number of Techs:
Up to 40 hours, $115.00/hour thereafter.
You will be billed for overages.

 
WCM60 - 60 Hour Retainer
Number of Techs:
Up to 60 hours, $115.00/hour thereafter.
You will be billed for overages.

 
WCM80 - 80 Hour Retainer
Number of Techs:
Up to 80 hours, $108.00/hour thereafter.
You will be billed for overages.

 
WCM100 - 100 Hour Retainer
Number of Techs:
Up to 100 hours, $108.00/hour thereafter.
You will be billed for overages.

 
WCM120 - 120 Hour Retainer
Number of Techs:
Up to 120 hours, $101.00/hour thereafter.
You will be billed for overages.

 
WCM140 - 140 Hour Retainer
Number of Techs:
Up to 140 hours, $101.00/hour thereafter.
You will be billed for overages.

 
WCM160 - 160 Hour Retainer
Number of Techs:
Up to 160 hours, $101.00/hour thereafter.
You will be billed for overages.

Do you need graphic design and content maintenance?
View our Website Graphics and Content Maintenance plans.

Do you need application maintenance or programming?
View our Web Application Programming and Plugin Maintenance plans.

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